Unlike Intercom and other website messengers, Letterbase is lightweight and won't slow down your website.
Talk to your customers by using what you're already familiar with: email. No need to learn and use a new tool.
We don't track, advertise to, or spy on your customers. You have full ownership and control of your data.
“Letterbase puts user interaction right at hand when the user needs it most.
As a founder of a focused privacy service, it was important for me to adopt a user interaction system that cares as much about user privacy as I do.”
Founder of NullBox
Install the messenger on your website in minutes by copying and pasting our lightweight script.
You can then start receiving email messages from your customers, which you can reply directly to.
Having trouble? We'll help you, free of charge.
The messenger is friendly and easy-to-use, and can be customized to match your brand.
You can configure the color, messenger text, launcher position, and more.
More customization options are dropping all the time. Just let us know what you want to see.
Unlike other website messengers, we don't spy on your customers with invasive tracking. We simply forward the messages along to you.
We're also GDPR and CCPA compliant. We don't use tracking cookies, so no need to even put a cookie banner on your website.
Sign up for a 14-day free trial. No credit card required.
Mailto links and contact forms are like sending a message by horse and buggy. Letterbase is like giving your website visitors an absurdly convenient teleportation portal.
This increases the dialogue that you can have with your website visitors, which is crucial for the success of your business.
You can use it to convert more customers, get more valuable feedback, get notified of issues ASAP, and more.
Plus, having Letterbase on your website is a sign that you care about your customers, which is something that they will appreciate.
With Letterbase, you have full ownership and control of your data. We don't sell your data, we don't advertise to you, and we don't share or collect data unless it's absolutely necessary.
To learn more about how other website messengers invade your privacy, read this article.
You can try Letterbase for free for 14 days—no credit card required.
With Letterbase, you 100% own your data. This means we don't make money by selling your data to third parties. In order to keep Letterbase running, we have to ask for a small fee.
You're a curious fellow! Send us a message and we can answer any questions you have.